To provide our customers with the exact service level they require, Chronos offers varying levels of Support Plans but these can all be tailored to suit your specific requirements. We offer any combination of the following services:

  • 9/5 Telephone Support - Technical helpdesk support during UK office hours
  • 24/7 Telephone Support - Technical helpdesk support 24/7
  • Advance Spares Replacement - Same day dispatch of advance replacement equipment
  • On-Site Support - including advance spares (SLA agreed timeframe)